Annual Reports

Management team

The core values of the Zambia Compulsory Standards Agency are:

• Professionalism: We shall be independent, impartial and ethical in the execution of our duties, according to the prescribed standards of the Agency.

• Integrity:We shall uphold morality and put our obligations to the nation above our personal interests in the execution of our duties.

• Team work: We shall collaborate to achieve a common goal in the most efficient and effective manner.

• Hard work:We shall endeavour to ensure full accomplishment of our mandate to the satisfaction of our clients and stakeholders.

• Innovation:In the execution of our duties, we shall apply new ideas and methods for better solutions.

• Confidentiality:We shall be trustworthy by not revealing privileged information to unauthorised persons.

• Accountability:We shall be answerable and responsible for our actions, omissions and decisions in a transparent manner.

The Agency is in the process of developing its strategic plan. 


For the promotion of public safety, the Zambian Standard ZS 560 – Code of practice for inspection and testing of used motor vehicles for road worthiness was declared compulsory by the Minister of Commerce, Trade and Industry in December 2006.  The declaration of the standard compulsory was also in recognition that Zambia imports a lot of used motor vehicles.

The Zambia Compulsory Standards Agency (ZCSA) implements this compulsory standard through a pre-shipment inspection scheme. Pre-shipment inspections for roadworthiness inspection (RWI) of all used motor vehicles destined for use within Zambia are done by ZCSA appointed agents in Japan, South Africa, Singapore, United Kingdom, United States of America and United Arab Emirates.

The inspection was initiated to minimize the risk of unsafe and substandard motor vehicles entering the Zambian market, thus ensuring public health and safety and environmental protection. The RWI is meant to benefit the users of the motor vehicles as it contributes to prevention of unnecessary accidents and loss of lives.



Some of the benefits of the pre-shipment RWI scheme for used motor vehicles include;

i. Safety

RWI will enable detection of any safety concerns on the used motor vehicle before it is exported.

ii. Confidence

RWI gives a great sense of confidence and assurance that the vehicle was inspected for roadworthiness by an independent company.

iii. Cost Saving

RWI helps detect and ascertain any mechanical defects on the vehicle before it is shipped. This helped importers of used motor vehicles avoid unnecessary costs of repair.

iv. Environmental

The vehicle is inspected to ensure that it does not excessively pollute the environment.

v. Legality

RWI will protect importers from any consequences of purchasing stolen motor vehicles or motor vehicles that could have been used in illegal activities.


Since the standard for used motor vehicles roadworthiness is compulsory, all used motor vehicles destined for use in Zambia must meet the requirements of this pre-export inspection scheme. Any vehicle exported to Zambia from the countries stated above without undergoing the inspection by ZCSA appointed agents incurs a penalty which depends on the motor vehicle size.


Our Mandate

The Zambia Compulsory Standards Agency is a statutory body under the Ministry of Commerce,

Trade and Industry established by the Compulsory Standards Act No. 3 of 2017.


Core Values

Professionalism , Integrity , Team work

Hard work,  Innovation, Confidentiality




The Zambia Compulsory Standards Agency (ZCSA) hereby informs the public that receipt books bearing series numbers G8502801 to G8502850, G8502850 to G8522900 and Invoice books with series numbers 10851 to 10900, 10901 to 10950 and 10951 to 11000 have gone missing from our Chipata office.
Therefore, the public is advised NOT TO ACCEPT receipts and invoices bearing the said numbers from anyone. We ask that you kindly contact the ZCSA Finance Department at Plot No. 5032 Great North Road in Lusaka or call us on 0954790163 to make a report. Additionally, you can notify the nearest Police Station.
Please, be further advised that the ZCSA WILL NOT honor any receipts or invoices bearing the above numbers.
Your cooperation is greatly appreciated.
All correspondence to be addressed to the Executive Director
Sefalana House,
Stand No. 5032 Great North Road
P O Box 31302
Tel: +260 211 224900