The Zambia Compulsory Standards Agency is a statutory body under the Ministry of Commerce, Trade and Industry established by the Compulsory Standards Act No. 3 of 2017 for the administration and maintenance of compulsory standards for the purpose of public safety and health, consumer and environmental protection.

About Compulsory Standards

A standard is a technical document detailing the requirements necessary to ensure that a material, product, service, or procedure is fit for the purpose it was intended. These requirements could include design, material, performance, manufacturing and testing requirements, including packaging and labeling.

Generally national standards are in two forms and these are voluntary and mandatory. Voluntary standards are put in place for business best practice so that there is a level of uniformity and acceptability of the quality and safety of a product. It is also important to note that voluntary standards are not enforced by law or regulation.

However, mandatory standards are what here are referred to as compulsory standards. Compulsory standards contain mandatory specifications or minimum requirements that products must meet before they are supplied on to the market. Manufacturers of goods that are subject to compulsory standards must ensure they meet the requirements of the particular standard relating to their product of choice before it is introduced on the market to prevent or reduce the risk of injury or harm to a person or the environment.

It is a legal requirement for any producer or importer of goods or products subjected to compulsory standards to comply with the law. The Compulsory Standards Act No. 3 of 2017 clearly stipulates what manufacturers and importers should do before manufacturing or importing a product that is subject to compulsory standards and the punitive action which should be taken against such a manufacturer or an importer who does not comply with the Act.

The Agency currently administers 60 compulsory standards and has proposed an additional 48 standards to be declared compulsory. This is in a bid to enhance its mandate of ensuring public health and safety, consumer and environmental protection.

It should be noted that products applied in the environment such as fertilizers and those which people consume, or use have the potential to affect their health and safety.

The 60 compulsory standards currently being administered and enforced by the ZCSA were adopted following a risk assessment which was conducted by stakeholders and clients in the public and private sectors. The assessment was conducted to ascertain the risk which products subjected to compulsory standards pose on public health and environmental safety and what needs to be done to mitigate the problem.

The ZCSA monitors compliance with compulsory standards through activities such as factory and border inspections, pre and post market surveillances. A market surveillance is an activity aimed at ensuring continued post market compliance by checking whether products already on the market meet the applicable quality and safety requirements.

Benefits of Compliance to Compulsory Standards

Compulsory standards have been put in place not to restrict growth of industry but help it thrive and to protect the public from consuming substandard products which may be hazardous.

Additionally, complying with compulsory standards protects local manufacturers business’ interest because imported products of a similar nature also have to conform to the local compulsory standards, hence protecting industry against substandard and cheaper products entering the market. This also entails that locally manufactured products can compete favourably with imported products as they are subject to the same minimum requirements.   

Further, products which comply with compulsory standards create confidence in the ability of the local manufacturers to produce quality and safe products, thereby assisting businesses to grow through access to new markets. This is because adherence to compulsory standards helps businesses to meet regulatory requirements for both local and export markets.

Moreover, once industry players adhere to compulsory standards a level playing field is created because all participants in the industry are subjected to the same regulatory requirements. This, therefore, create a competitive business environment where players strive to grow by continually improving their business processes.


If a product is subject to a compulsory standard, it must meet specific criteria before it can be supplied to the market and these may include among others;

•Performance                            •Composition

•Contents                                 •Methods of manufacturing or processing

•Design                                    •Construction


•Packaging or labeling.

Core Values

Professionalism , Integrity , Team work

Hard work,  Innovation, Confidentiality




The Zambia Compulsory Standards Agency (ZCSA) hereby informs the public that receipt books bearing series numbers G8502801 to G8502850, G8502850 to G8522900 and Invoice books with series numbers 10851 to 10900, 10901 to 10950 and 10951 to 11000 have gone missing from our Chipata office.
Therefore, the public is advised NOT TO ACCEPT receipts and invoices bearing the said numbers from anyone. We ask that you kindly contact the ZCSA Finance Department at Plot No. 5032 Great North Road in Lusaka or call us on 0954790163 to make a report. Additionally, you can notify the nearest Police Station.
Please, be further advised that the ZCSA WILL NOT honor any receipts or invoices bearing the above numbers.
Your cooperation is greatly appreciated.
All correspondence to be addressed to the Executive Director
Sefalana House,
Stand No. 5032 Great North Road
P O Box 31302
Tel: +260 211 224900