A Standard is a technical document detailing the requirements necessary to ensure that a material, product, service, or procedure is fit for the purpose it was intended. These requirements could include design, material, performance, manufacturing and testing requirements, including packaging and labeling.

Generally national standards are in two forms and these are Voluntary and Mandatory. Voluntary standards are put in place for business best practice so that there is a level of uniformity and acceptability of the quality and safety of a product. It is also important to note that voluntary standards are not enforced by law or regulation.

However, mandatory standards are what here are referred to as Compulsory Standards. Compulsory Standards contain mandatory specifications or minimum requirements that products must meet before they are supplied. Manufacturers of goods must ensure they follow a standard relating to their product of choice before it is introduced on the market to prevent or reduce the risk of injury or harm to a person or the environment.

It is a legal requirement for any producer or importer of goods or products subjected to compulsory standards to comply with the law. Compulsory Standards Act No. 3 of 2017 clearly stipulates what manufacturers should do before making a product subjected to Compulsory Standards and the punitive action which should be taken against an importer or manufacturer who does not comply with the Act.

Our Mandate

The Zambia Compulsory Standards Agency is a statutory body under the Ministry of Commerce,

Trade and Industry established by the Compulsory Standards Act No. 3 of 2017.

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Core Values

Professionalism , Integrity , Team work

Hard work,  Innovation, Confidentiality

Accountability

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PUBLIC NOTICES

MISSING RECEIPT AND INVOICE BOOKS
The Zambia Compulsory Standards Agency (ZCSA) hereby informs the public that receipt books bearing series numbers G8502801 to G8502850, G8502850 to G8522900 and Invoice books with series numbers 10851 to 10900, 10901 to 10950 and 10951 to 11000 have gone missing from our Chipata office.
Therefore, the public is advised NOT TO ACCEPT receipts and invoices bearing the said numbers from anyone. We ask that you kindly contact the ZCSA Finance Department at Plot No. 5032 Great North Road in Lusaka or call us on 0954790163 to make a report. Additionally, you can notify the nearest Police Station.
Please, be further advised that the ZCSA WILL NOT honor any receipts or invoices bearing the above numbers.
Your cooperation is greatly appreciated.
All correspondence to be addressed to the Executive Director
Sefalana House,
Stand No. 5032 Great North Road
P O Box 31302
Lusaka
Tel: +260 211 224900
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