The Zambia Compulsory Standards Agency (ZCSA) Established by an act of parliament, the Compulsory Standards Act number 3 of 2017 to administer, maintain and ensure compliance with compulsory standards for the purpose of public safety and health, consumer protection and environmental protection.

Functions and mandate of ZCSA

1. Administer, maintain and ensure compliance with compulsory standards

2. Give premarket approval of high risk commodities falling within the scope of 

   compulsory standards

3. Conduct market surveillance for products falling within the scope of compulsory standards in order to monitor post market compliance of commodities with compulsory standards

4. Educate the public on compulsory standards and provide public information for the protection of the consumers on products and services which do not comply with this Act

5. Cooperate with Ministries and other State institutions and international organisations in enforcing compulsory standards; and

6. Do all such things as are connected with, or incidental to, the functions of the Agency under this Act

Implementation of the Act

The Agency may, in the implementation of its functions under this Act
 Enter into agreements with conformity assessment service providers to inspect, test or analyze samples on behalf of the Agency

  • Establish specialist committees to provide input into the process of interpreting and implementing compulsory standards
  • Participate in activities of regional or international bodies with similar functions to those of the Agency
  • Establish pre and post market surveillance systems; and obtain information from suppliers of commodities falling within the scope of compulsory standards

The Agency may

Withdraw the declaration of a compulsory standard in relation to a product or service
determine the fees payable for an inspection conducted for the purposes of this Act
determine fees for the testing and analysis of samples
determine what portion of any fee is payable in respect of any part of a year and the date on which the fee or portion of the fee is payable

Our Mandate

The Zambia Compulsory Standards Agency is a statutory body under the Ministry of Commerce,

Trade and Industry established by the Compulsory Standards Act No. 3 of 2017.


Core Values

Professionalism , Integrity , Team work

Hard work,  Innovation, Confidentiality




The Zambia Compulsory Standards Agency (ZCSA) hereby informs the public that receipt books bearing series numbers G8502801 to G8502850, G8502850 to G8522900 and Invoice books with series numbers 10851 to 10900, 10901 to 10950 and 10951 to 11000 have gone missing from our Chipata office.
Therefore, the public is advised NOT TO ACCEPT receipts and invoices bearing the said numbers from anyone. We ask that you kindly contact the ZCSA Finance Department at Plot No. 5032 Great North Road in Lusaka or call us on 0954790163 to make a report. Additionally, you can notify the nearest Police Station.
Please, be further advised that the ZCSA WILL NOT honor any receipts or invoices bearing the above numbers.
Your cooperation is greatly appreciated.
All correspondence to be addressed to the Executive Director
Sefalana House,
Stand No. 5032 Great North Road
P O Box 31302
Tel: +260 211 224900