The core values of the Zambia Compulsory Standards Agency are:

• Professionalism: We shall be independent, impartial and ethical in the execution of our duties, according to the prescribed standards of the Agency.

• Integrity:We shall uphold morality and put our obligations to the nation above our personal interests in the execution of our duties.

• Team work: We shall collaborate to achieve a common goal in the most efficient and effective manner.

• Hard work:We shall endeavour to ensure full accomplishment of our mandate to the satisfaction of our clients and stakeholders.

• Innovation:In the execution of our duties, we shall apply new ideas and methods for better solutions.

• Confidentiality:We shall be trustworthy by not revealing privileged information to unauthorised persons.

• Accountability:We shall be answerable and responsible for our actions, omissions and decisions in a transparent manner.

Core Values

Professionalism , Integrity , Team work

Hard work,  Innovation, Confidentiality




The Zambia Compulsory Standards Agency (ZCSA) hereby informs the public that receipt books bearing series numbers G8502801 to G8502850, G8502850 to G8522900 and Invoice books with series numbers 10851 to 10900, 10901 to 10950 and 10951 to 11000 have gone missing from our Chipata office.
Therefore, the public is advised NOT TO ACCEPT receipts and invoices bearing the said numbers from anyone. We ask that you kindly contact the ZCSA Finance Department at Plot No. 5032 Great North Road in Lusaka or call us on 0954790163 to make a report. Additionally, you can notify the nearest Police Station.
Please, be further advised that the ZCSA WILL NOT honor any receipts or invoices bearing the above numbers.
Your cooperation is greatly appreciated.
All correspondence to be addressed to the Executive Director
Sefalana House,
Stand No. 5032 Great North Road
P O Box 31302
Tel: +260 211 224900